Serving Central Indiana, Fishers, Carmel, Indianapolis

Reviews

Job review from in Hartford City, IN 47348 on 05/08/20

Overall Rating:

5  out of 5
Our Overall Service

At first I was not happy with the outcome of my crawl space project, However, your company stood behind it's goals of "provide extraordinary customer service" and "Make "Do it right the first time" our commitment as a team and our only way of doing business". Jeff Russell and Devon Rogers of your management team were instrumental in making my experience the best it could be after a few challenges with the initial installation. They should be commended for living your company goals and truly caring for customers while providing a great product. Thank You Jeff and Devon...

Call Representative

Emmy was a pleasure to work with and understood my requirements and guided me to the right person for assistance. A very professional and personable representative. Thank You Emmy...

Sales Process

I was very pleased with Josh Bedwell. He knows the industry and understood my crawl space issues, expectations and project requirements. Josh was always available and very responsive with follow up calls. He was flexible and patient with my questions and changes to the project prior to the start date.

Our Installation Crew

Dillon and his crew were an amazing group to work with. Dillon identified areas of my crawl space that needed attention and explained them to me as they were already being worked by the crew. No hidden costs overruns, they took care of my crawl space as though it was part of their own home. I would recommend this crew to anyone.

The Cleanup Process

Dillon walked my property and crawled the entire crawl space with me at the end of the project. Anything that needed touched up or cleaned was taken care of immediately. The crew even vacuumed out the crawl space as they finished, which was a nice touch of attention to detail by this crew. Now I have to take my shoes off to go under my house... Well done guys!

What made you choose our company:

Although cost was a concern for me, it was not the deciding factor. I knew this was an investment to improve my home and wanted a reputable company like yours to do the job. After obtaining other quotes and reviewing the other company reviews, I chose Basement Systems of Indiana, because of your salesperson, Josh Bedwell, your website and your company goals. You have first rate products and with Josh's personality, professional approach to his job and his assurance to me, he sealed the deal.

our service area

We serve the following areas

Our Locations:

Basement Systems of Indiana
320 Transfer Dr
Indianapolis, IN 46214
1-317-608-1810
Service Area
Free Quote