Testimonials for Basement Systems of Indiana

Basement Systems of Indiana truly impressed us with their expertise and integrity! We did our due diligence and had 3 companies come out to assess repairs for our basement's water issues. After interviewing all 3 companies and their quotes for the work, we decided to go with Basement Systems of Indiana. A minor issue came up when the foreman and his crew arrived to start the project. He stated that to do the job right, they would need to cut the drywall we had just installed. We were told in the initial quote that this wasn't necessary, so were a bit upset. The foreman immediately contacted the GM (Jeff Russell) who promptly came to the property. After reviewing the area himself, Jeff agreed that to do the job right, they would have no choice but to cut part of the drywall; however, he said he will take care of the cost to repair it. The crew got straight to work. I can’t say enough kind things about the crew who were always polite and professional. We tried not to interfere, but wanted to keep an eye on things to see how they were progressing (we'd had a bad experience with another company before). It was never a problem. When asked, they would stop and show us things and answer any questions we had along the way. If all the crews work as this one did, then you will be in excellent hands! I highly recommend this company!

Your work has greatly improved the quality of our lives!!

The best workmanship I have seen out of a contractor in a very long time.  I told this to everyone in my home and my neighbor. Quality of the work was phenomenal. Would recommend Basement Systems of Indiana to everyone.  

This company is awesome. From salesman’s first visit to general manager visiting and making sure it was a good fit for us to the crew! Can't say enough about the crew! Knowledgeable....prompt....friendly.....no cursing (very important to me). Super good at keeping work area cleaned up. If you need basement work I’d highly recommend this company! One more day and our basement will be finished. Jack hammering over, new drain system installed and concrete repaired. It’s not a little project but so very thankful we chose this company.

My basement has been been a dark damp flooding burden for several years. Basement Systems transformed my basement to a bright dry healthy space. The crew did a fantastic job. They were professional, courteous, and kept me informed along the way. Finished ahead of schedule. The Sales Inspector Eric was professional and not a pressure salesman. He did great job explaining my problem and affordable solutions. Answered all my questions, even when I had follow up questions. He promptly returned my calls. Thank you Basement Systems of Indiana.

The crew was excellent to work with! Funny yet professional and wanted it to be done right. They were patient with us as we made some changes to the plan and worked with what we wanted. I would highly recommend!

We have a sump pump that was installed by Basement Systems of Indiana a few years ago that had a minor issue.  The production manager Michael came out very promptly to locate the issue and resolved the issue very quickly.  We are very impressed with this company and Michael representation of the company!

Love the warmth since l had your company fix my basement!!

The crew did an incredible job on our basement. They were extremely efficient, did an amazing job cleaning up afterwards, and most importantly they did a full walk-through with us through our basement explaining everything that they did and what the improvements to our basement was going to accomplish. It was an honor working with them.